(“Website”) as well as related the products or services we may offer to you (collectively “Products or Services”).
IMPORTANT: BY USING THE WEBSITE AND/OR OUR PRODUCTS OR SERVICES, YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED HEREINBELOW. PLEASE DO NOT USE THIS WEBSITE IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS.
1. Types of Information We Collect
In order to better provide you with the ability to use the Website and communicate with Us or our affiliates we collect the following types of information about our users: (i) Personally-Identifiable Information (“PII”); and (ii) Aggregate Information.
Personally-Identifiable Information: This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this Website, such as registering for an account or purchasing Products or Services, submitting/posting content, or sending feedback, we may ask you to provide certain information about yourself.
Examples of PII, include, but may not limited to, your name, date of birth, social security number, email address, mailing address (including, but not limited to, zip code), employer, job title, telephone/facsimile numbers, and other identifying information.
Aggregate Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our Website and what other sites may have directed you to us. This information, which is collected in a variety of different ways, is compiled and analyzed on both a personal and an aggregated basis. This information may include a website’s Uniform Resource Locator (“URL”) that points to the website you came from, which URL you go to after visiting our Website, what browser you are using, and your Internet Protocol (“IP”) address.
2. How We Collect and Use Information
We do not collect any PII about you unless you voluntarily provide it to us. However, you may be required to provide certain PII to us when you elect to use certain Products or Services available on the Website. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting a form or transmitting information by telephone or letter; or (f) submitting your credit card or other payment information when ordering and purchasing Products or Services. When processing certain information, such as payment information with affiliated banking institutions or payment processors, we encrypt the transaction by using Secure Sockets Layer (“SSL”) encryption technology to prevent your PII from being stolen or intercepted by a third party. Additionally, your credit card information is encrypted and stored on a restricted-access database that is away from our Website and only accessible by authorized users.
The Company or its advertising partners (“Advertising Partners”) may collect certain Aggregate Information. For example, we may use your IP address to diagnose problems with our servers, software or hardware, and/or to gather demographic information. Our Advertising Partners may also provide us with aggregate but not individual reports that will tell us how many advertisements were presented and clicked on our Website.
Most browsers are initially set up to accept cookies but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some aspects of the Website may not function properly if you elect to disable cookies.
4. Release of Information
We will not sell, trade, or rent your PII to others without your permission. We provide some of our Products or Services through contractual arrangements made with affiliates, service providers, partners, and other third parties (collectively “Service Partners”). We and the Advertising Partners or Service Partners may need to use some PII in order to perform tasks between our respective websites or to deliver Products or Services to you. For example, we must release your credit card information to the card-issuing bank to confirm payment for Products or Services purchased on this Website; release your address information to the delivery service to send products that you ordered; and provide order information to third parties that help us provide customer service.
Occasionally, we may be required by law enforcement or judicial authorities to provide PII to the proper governmental authorities. In such cases, we will disclose PII upon receipt of a court order, warrant, or subpoena and/or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our Products or Services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful.
In addition, we may also provide Aggregate Information about customer sales, traffic patterns, and related Website information to third-party advertisers but these statistics do not include any PII.
5. Updating and Correcting Information
We believe you should have the ability to access and edit the PII that you have provided us. You may change any of your PII in your account online at any time by linking to your account in accordance with instructions posted on this Website.
We encourage you to promptly update your personal information in your account if it changes for any reason. You have the option to delete or remove your account in its entirety. However, some information, such as past transactions, logs of technical support calls, or other information may not be deleted. In addition, it may be impossible to completely delete your information without some residual information due to system backups.
6. User Choices on Collection and Use of Information
We may, from time to time, send you offers or information regarding new Products or Services that we feel may interest you. In addition, if you indicated upon registration that you are interested in receiving offers or information from us and our partners, we may call, or send mail, email, or text messages about Products or Services that may be of interest to you. Only the Company, or its agents working on behalf of Company, and under confidentiality agreements, will send you the offers or information and only if you have previously indicated that you wish to receive them. If you do not want to receive offers or information from us, you can “opt-out” by accessing and editing your account online.
You may opt-out of any future contacts from us at any time. You can do the following at any time by accessing your online account on the Website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
It is our intent to inform you before we collect personally identifiable information and tell you what we intend to do with it. You will have the option to not provide the information, in which case you may still be able to access other portions of this website, although you may not be able to access and participate in certain programs or services.
In addition, you have options with respect to cookies as described hereinabove. By modifying your browser preferences, you have the option to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of the Website may not work properly.
7. Security of Your Personally-Identifiable Information
At our Website, we make a good-faith effort to secure your PII consistent with the industry standards. We strive to take appropriate security measures to protect against unauthorized access or unauthorized alteration, disclosure, or destruction of your PII. For example:
We work hard to ensure that the data we collect is reliable, accurate, complete and current. We encrypt all PII, in order to prevent unauthorized parties from viewing such information when it is transmitted to us. We also keep collected information indefinitely and use it only for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.
We limit access to PII only to specific employees, contractors and agents who have a reasonable need to come into contact with your information. For example, we may provide members of our technical support team with limited access to your account in order to allow them to troubleshoot problems you may be having with the Website. These individuals are bound by confidentiality obligations and may be subject to discipline, including, but not necessarily limited to, termination and criminal prosecution, if they fail to meet these obligations.
Additionally, we also employ a number of physical, electronic, and procedural safeguards to protect PII. Our servers and datacenters are protected by industry-standard encryption, and our servers employ high-level password protection.
Finally, access by you to your PII is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone.
In order to most effectively serve you, credit card transactions and order fulfillment are handled by established third-party banking institutions and processing agents (e.g., PayPal). They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your PII, you hereby acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) the security, integrity, and privacy of any and all information exchanged between you and us through this Website cannot be guaranteed.
8. Your California Privacy Rights
Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us, once each calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately preceding calendar year.
To obtain this information, please send an e-mail message to firstname.lastname@example.org
with “Request for California Privacy Information” in the subject line and in the body of your message. We will provide in response the requested information to you at your e-mail address. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only required information will be included in our response.
If you are a California resident, you have the following rights, subject to certain exceptions as set forth in the California Consumer Privacy Act (“CCPA”):
Right to access personal information. You have the right to receive the specific pieces of your personal information we have collected about you in the 12 months preceding your request.
Right to data portability. You have the right to receive a copy of your electronic personal information in a readily-usable format.
Right to know. You have the right to receive information from us regarding the categories of personal information we collected, the sources from which we collect personal information, the purposes for which we collected and shared personal information, the categories of any personal information we sold as well as the categories of third parties to whom such personal information was sold, and the categories of personal information that we disclosed for a business purpose in the 12 months preceding your "right to know" request.
Right to request deletion. You have the right to request the deletion of the personal information that you provided to us. Please note that in certain instances we may not be able to process your request, such as (i) due to the existence of a legal obligation, (ii) to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities, or (iii) in order to complete a transaction for which your personal information was collected.
Right to non-discrimination. You have the right to be free from discrimination by us as a result of exercising your rights under the CCPA.
If you wish to exercise these rights, you must submit a request by emailing email@example.com
. You may also login to your account and access, view, delete, or export your personal information. The CCPA requires us to verify requests we receive when one is seeking to exercise certain of the rights listed above. We may ask you to provide certain information in order for us to verify your request.
Please note certain of the rights set forth above do not apply until January 1, 2021 for job applicants, employees, partners, and contractors, and when personal information is transmitted in business-to-business written or verbal communications or transactions relating to due diligence, or providing or receiving a product or service to or from another business, and the personal information concerns an employee, owner, director, officer or contractor of that business.
We may have collected the following types of personal information about California residents in the last 12 months:
Examples of Personal Information in this Category
Identifiers and Personal Information
Name, mailing address, email address, phone numbers, online identifier, Internet Protocol address, Social Security number, driver's license number, passport number, or other similar identifiers, education, employment history, bank account number, credit or debit card number, other financial information, medical information, and health insurance information.
Age, gender, demographic group, citizenship, marital status, medical condition, physical or mental disability, and sexual orientation, and veteran or military status.
Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.
Professional or employment-related information
Current or past job history or performance evaluations.Current or past job history or performance evaluations.
Sources of Personal Information Collected. We obtain the categories of personal information listed above from the following categories of sources: directly from you, such as when you complete forms, indirectly from you, such as observing your actions on our website and from publicly available sources.
Disclosures for a Business or Commercial Purpose. In the preceding 12 months, we may have disclosed the types of personal information listed above to its service providers for business purposes.
No Sale of Personal Information. In the preceding 12 months, we have not sold any personal information.
We intend to comply with the EU General Data Protection Regulation (“GDPR”) privacy rules and regulations, including, but not limited to, Articles 12, 13, 14, and any amendments thereto.
. You may also reach our Privacy Compliance Officer by sending written correspondence to:
Attn: Privacy Compliance Officer
1530 N Detroit Street, #101
Los Angeles, CA 90046
T: (323) 475-8722